الشروط التي تنطبق عند استخدامك Klairova. أرسل أسئلتك عنها إلى [email protected]. النسخة الإنجليزية من هذه الوثائق هي المعتمدة.
This Acceptable Use Policy ("AUP") sets out the rules governing use of the Klairova platform, including all services, tools, and payment features offered at klairova.com. It applies to all users, brands, creators, agencies, and any other party accessing the platform.
By creating an account or using Klairova, you agree to comply with this policy. Violation may result in suspension or permanent termination of your account and, where applicable, reporting to relevant authorities.
This policy applies to:
Creators and influencersindividuals who join campaigns, receive payments, and track their performance through the platform
Klairova is designed exclusively for legitimate, lawful commercial activity. Permitted uses include:
The following are strictly prohibited on Klairova:
Using bots, click farms, VPNs to simulate user activity, or any automated means to generate false attribution data
Using the platform for money laundering, structuring, or any activity that violates anti-money laundering (AML) laws
Campaigns that involve adult content, gambling, weapons, narcotics, or any regulated product without appropriate licences and disclosures
Content that incites violence, hatred, discrimination, or harassment on the basis of race, gender, religion, sexual orientation, or any other protected characteristic
Klairova lets you send your own conversions to your own advertising account and build audiences from your own customers. Because that involves other people's personal data, the following are prohibited:
Sending us customer email addresses or phone numbers you do not have a lawful basis to share, or that were collected without the notice or consent your local law requires
Using conversion forwarding or audience building to target people who have asked that business to stop contacting them
Building an audience from data you obtained anywhere other than your own customers and your own campaigns on Klairova
Sending us data about children, or special-category data such as health, religion, sexual orientation, or political views, for advertising purposes
You are the controller of the customer data you choose to send, and you are responsible for having the right to send it. We hash email addresses and phone numbers on arrival and never store the plain values, but that does not replace your own obligation to collect the data lawfully in the first place.
Sending unsolicited marketing to people whose contact details you obtained through a Klairova-hosted sale, where they have not agreed to hear from you or where your local law requires consent you do not have
Using another seller's customers, or contacts visible to you through a shared campaign, for your own marketing
Klairova operates a prepaid campaign credits model. When a brand or creator funds a campaign, they are purchasing campaign management services from Klairova. Klairova then disburses payments to creators as part of that service. The following rules apply:
Creators on Klairova may also create and fund their own campaigns, acting as the campaign owner rather than a participant. When doing so:
Using creator-initiated campaigns as a mechanism to move money without genuine marketing activity is prohibited
Klairova collects identity information before enabling payment features, in compliance with applicable financial regulations and to protect the integrity of the platform.
Before receiving payouts or funding creator-led campaigns, creators must provide:
Registered companies must provide:
Unregistered businesses are permitted on the platform under a Freelancer account classification. They must provide the same individual KYC as creators (address, NIN, personal Tax ID). Klairova strongly encourages formalisation with the Corporate Affairs Commission (CAC) and will display a persistent reminder to do so on their dashboard until they complete registration.
Providing false identity or business registration information is a violation of this policy and may constitute a criminal offence under applicable Nigerian law.
Klairova provides an in-platform support system for resolving disputes between brands and creators. In the event of a dispute:
Klairova's decision on disputes is final, though users may escalate to relevant consumer protection bodies in their jurisdiction
Klairova uses automated fraud detection to monitor attribution events, payment patterns, and account behaviour in real time. We reserve the right to:
Report suspicious activity to our payment providers, relevant financial regulators, and law enforcement where required
If you become aware of activity on Klairova that violates this policy, including fraud, abuse, or illegal content, please report it immediately to: [email protected]
We take all reports seriously and will investigate promptly. You may report anonymously if you prefer.
We may update this Acceptable Use Policy from time to time as the platform evolves or as regulatory requirements change. We will notify registered users of material changes via email or in-platform notification. Continued use of Klairova after changes are published constitutes acceptance of the updated policy.